Terms of Service

1. Acceptance of Terms

By accessing or using the Nightline website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Nightline provides an AI-powered after-hours answering and appointment scheduling service for businesses. Our service answers calls on your behalf, checks calendar availability, qualifies leads, and books appointments when you are unavailable.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these terms on behalf of yourself or the business you represent. By using our services, you represent and warrant that you meet these requirements.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations.
• Transmit any unlawful, harassing, defamatory, or otherwise objectionable content.
• Interfere with or disrupt the integrity or performance of our services.
• Attempt to gain unauthorized access to our systems or networks.
• Use the service for any purpose other than its intended business communication use.

6. Call Recording & Consent

Our service may record and transcribe calls for quality assurance and service delivery purposes. By using Nightline, you acknowledge and consent to call recording. You are responsible for ensuring compliance with applicable call recording laws in your jurisdiction, including obtaining any required consent from callers.

7. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of our services at any time with reasonable notice.

8. Intellectual Property

All content, trademarks, logos, and intellectual property on this website and within our services are owned by Nightline or its licensors. You may not copy, modify, distribute, or create derivative works without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Nightline shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Nightline, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

12. Termination

Either party may terminate the service relationship at any time. We reserve the right to suspend or terminate your access to our services if you violate these terms. Upon termination, your right to use our services will immediately cease.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to update these Terms of Service at any time. Material changes will be communicated by posting the revised terms on this page. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

15. Contact Us

If you have questions about these Terms of Service, please contact us at (310) 912-4600.